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What is eFile?

eFile is an online service that helps users prepare and e-file their IRS and state tax returns efficiently, offering various tools and calculators to assist in the process.

What kind of support does eFile offer?

eFile provides premium, personalized support from Taxperts® who assist users before, during, and after tax preparation, ensuring that all questions are answered by real human experts.

How does eFile guarantee the biggest refund?

eFile promises the biggest refund guarantee, meaning they are committed to helping users maximize their tax refunds through accurate calculations and available credits.

Is eFile free to use?

eFile offers a free option for basic tax returns, with additional services available at competitive prices, ensuring users only pay after reviewing their returns.

What tools are available on eFile?

eFile includes 15 tax calculators and various tools to help users estimate their tax returns, determine filing status, and claim dependents, among other features.

How does eFile compare to other tax services?

eFile is designed to be more user-friendly and cost-effective compared to other services like TurboTax® and H&R Block®, with features such as auto-downgrading and no hidden fees.

Q: How often does Efile experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Efile outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.